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| SuperDOM and other Order Entry Windows Support for all NinjaTrader order entry windows including the SuperDOM. |
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#1 |
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Senior Member
Join Date: Aug 2010
Location: MX
Posts: 109
Thanks: 16
Thanked 3 times in 1 post
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Hi
Since I installed the new NT version I can't make an order, I searched every where but I have no idea what is going on. I maked a screenshot of all the information, hope you can help me Thank you and regards michael |
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#2 |
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NinjaTrader Customer Service
Join Date: Apr 2010
Location: Denver, CO, USA
Posts: 4,770
Thanks: 158
Thanked 562 times in 553 posts
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Hello,
It looks like you have your ATM Strategy setup to place orders at an exact price, rather than ticks. Please right click on the chart trader panel--> select "Properties"--> make sure the Parameter type is set to "Ticks". Please let me know if you need further assistance.
Matthew
NinjaTrader Customer Service |
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#3 |
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Senior Member
Join Date: Aug 2010
Location: MX
Posts: 109
Thanks: 16
Thanked 3 times in 1 post
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Hello Matthew
thank you for you reply. The parameter typ you mentioned are on ticks. Btw I have the same problem in the DOM. regards michael |
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#4 |
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NinjaTrader Customer Service
Join Date: Apr 2010
Location: Denver, CO, USA
Posts: 4,770
Thanks: 158
Thanked 562 times in 553 posts
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What is the parameter type set to on the SuperDOM?
Matthew
NinjaTrader Customer Service |
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#5 |
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Senior Member
Join Date: Aug 2010
Location: MX
Posts: 109
Thanks: 16
Thanked 3 times in 1 post
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here are a screenshot of both
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#6 |
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NinjaTrader Customer Service
Join Date: Apr 2010
Location: Denver, CO, USA
Posts: 4,770
Thanks: 158
Thanked 562 times in 553 posts
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Can you please send me and email to support[at]ninjatrader[dot]com and include your phone number and a good date/time you can be reached.
Please include 'Attn: Matthew' and a reference to this thread.
Matthew
NinjaTrader Customer Service |
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