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| Miscellaneous Support Miscellaneous support issues. |
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#1 |
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Senior Member
Join Date: Jul 2010
Location: Bangkok
Posts: 162
Thanks: 4
Thanked 38 times in 12 posts
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Hi
I found a small glitch with the 3rd Party Licensing. On the 3rd Party Licensing application, you can enter a User Defined ID that contains spaces, the @ sign, the '." and other non alphanumeric characters and generate a Machine ID based on that. On the Vendor License Management application, you can't have a Machine ID with those characters. So - you could have customers creating machine ids that vendors couldn't use. Cheers Pete |
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#2 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,411
Thanks: 252
Thanked 976 times in 959 posts
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Pete, thanks for reporting in, but I'm not sure I follow you - customers would not be able to create a machine Id, it will be generated while installing NT on their PC.
Bertrand
NinjaTrader Customer Service |
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#3 |
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Senior Member
Join Date: Jul 2010
Location: Bangkok
Posts: 162
Thanks: 4
Thanked 38 times in 12 posts
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The ID the user enters is here....
This generates a machine id. This machine id is invalid because of the space and cannot be used by the vendor to grant that id a license. Best regards Pete |
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#4 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,411
Thanks: 252
Thanked 976 times in 959 posts
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Thanks for clarifying the issue, we will look into matters.
Bertrand
NinjaTrader Customer Service |
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#5 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,411
Thanks: 252
Thanked 976 times in 959 posts
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Thanks again for reporting in, this will be improved with the next NT7 update.
Bertrand
NinjaTrader Customer Service |
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