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Zenfire connection problems

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    #16
    Connection Lost Again

    I guess it's not fixed yet.

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      #17
      Originally posted by Radical View Post
      I was just able to connect...and then got disconnected about 10 seconds later.
      same here.

      right now I am connected again.

      and disconnected again in the same 30secs.

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        #18
        Originally posted by NinjaTrader_Jason View Post
        Hello all,

        Unfortunately the historical data server had to be reset this morning.

        Could you please restart NinjaTrader and re-connect to Zen-Fire. You should now be able to get connected for real-time and historical data.

        There will be historical data missing between 9:26 AM - 9:34 AM EDT. Our apologies for the inconvenience.
        The loss of historical data may be an "inconvenience", but the loss of a connection is more than that. I'm here to trade and obviously can't do that with no connection or actually worse one that freezes like it just did again. I won't risk my money with a faulty connection. I already lost a couple thousand dollars the last few months on that although those problems weren't Zen-Fire related. Thanks.

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          #19
          disconnected several times, tf not updating at all right now, even though says connected.

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            #20
            Just noticed now the chart and SuperDom data for TF is frozen while the data and charts for ES, NQ, and YM is working. What would cause that?

            Now the connection is lost again and I shut it down.

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              #21
              says connection lost right now, but getting some data on some contracts.

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                #22
                We experience disconnections on our end as well. However we are re-connected again within a few seconds. Please note that NinjaTrader does not dictate when a connection is lost. It operates like a radio receiver in that it receives a signal from your broker and then displays/reports these signals back to you the trader. When a connection is lost, it is the broker's API that determines this and reports this to NinjaTrader which in turn reports this back to the trader.

                We contacted Zen-Fire for clarification. As soon as there is news, I will let you know.
                JasonNinjaTrader Customer Service

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                  #23
                  I just tried ES, NQ and YM...not getting and real time data either.

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                    #24
                    thank you for the update Jason

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                      #25
                      still not working

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                        #26
                        Are there redundant servers at NT for Zen Fire ??

                        Another live data steam has come in fine this morning...no disconnects on it...
                        Last edited by Alfred; 08-16-2010, 08:11 AM.

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                          #27
                          my broker is mirus, is everyone having issues with mirus?

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                            #28
                            Originally posted by Handycraft View Post
                            I guess it's not fixed yet.
                            Thanks for the updates Jason.

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                              #29
                              Originally posted by pimind View Post
                              my broker is mirus, is everyone having issues with mirus?
                              Same here.

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                                #30
                                It must be ZenFire causing the problem because my broker is Amp Futures.

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