![]() |
|
|||||||
| Miscellaneous Support Miscellaneous support issues. |
![]() |
|
|
Thread Tools | Display Modes |
|
|
#1 |
|
Member
Join Date: Nov 2006
Location: , ,
Posts: 38
Thanks: 1
Thanked 0 times in 0 posts
|
The continuous contract sysmbol when opened in a chart will crash NT. FOr example, if I have a minute chart of ES 09-07 open, everything is fine. However, when I select the ES ##-## contract the progrma closes with an error message. This is unusual because for months all I have used is the continuous ##-## contracts.
See the problem http://www.youtube.com/watch?v=oWXBuueHcdQ
Last edited by zelli; 08-25-2007 at 06:16 AM.
|
|
|
|
|
|
#2 |
|
Administrator
Join Date: Nov 2004
Location: Denver, CO, USA
Posts: 11,163
Thanks: 6
Thanked 45 times in 32 posts
|
Thanks for reporting, development will follow up should they require further information.
Ray
NinjaTrader Customer Service |
|
|
|
|
|
#3 |
|
Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
|
Could you please send me you zipped DB to "dierk AT ninjatrader DOT com". Best send it by Help->Mail to support, where you put in my mail address.
I also would need to know (could not see by video): - which contracts are these - which interval - what lookback period After sending me the DB please try this: - Tools->Options->Misc->Repair DB. Issue resolved? - if no and you have a historical data provider: try reloading data for the instrument, interval and lookback period in question explicitely by Tools->Historical Data->Reload. Issue resolved?
Dierk
NinjaTrader Customer Service |
|
|
|
|
|
#4 |
|
Member
Join Date: Nov 2006
Location: , ,
Posts: 38
Thanks: 1
Thanked 0 times in 0 posts
|
Dierk,
I have discoved the app crashes only with market replay recorded instruments in the contiuous contract. I opened chart ZF 09-07 then swithched to ZF ##-##....no problem. This 5yr note was never previously recorded. lookback was 5 days, 5min chart. As I cycle through various instruments with the ##-## I have no problem until I get to the two instruments I record...the ES & YM. Then the app crashes. Should I go ahead with the repair DB? What is the downside to this? COuld I lose my recorded data? Can you recommend a good file zip, pack utility that is free? Thanks Z |
|
|
|
|
|
#5 |
|
Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
|
- please make sure you are on 6.0.1000.4
- please proceed as per below. The email feature will zip the DB by default - you won't loose any data
Dierk
NinjaTrader Customer Service |
|
|
|
|
|
#6 |
|
Member
Join Date: Nov 2006
Location: , ,
Posts: 38
Thanks: 1
Thanked 0 times in 0 posts
|
the repairs worked.
Thank you for the help. |
|
|
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| NT crashes/freezes when I connect | Skyhr | Miscellaneous Support | 1 | 06-06-2007 07:38 AM |
| Opening Chart crashes NinjaTrader | jrowenjr | Charting | 3 | 05-20-2007 12:25 AM |
| NT6beta11 crashes - can't run any strategy any more | plipa | Miscellaneous Support | 13 | 04-17-2007 12:06 AM |
| Chart Opening Crashes | knyyt1 | Installation and Licensing | 16 | 02-07-2007 10:56 AM |
| Chart/NT crashes | TraderTony | Charting | 6 | 05-26-2006 01:18 AM |