Zen-Fire missing data

astrolobe · 08-04-2008, 01:50 AM

Today I was able to connect to Zen-Fire, but did not receive historical data for about 7 hours. Right now it appears to be working properly with historical data, however there is a 7 hour gap in the history. I have deleted all data from the database and reloaded, but still the gap.

During the 7 hour period I received the following error in the log: "Unable to connect to NinjaTrader data server (64.202.118.132/31654): No such host is known."

What does the above log entry mean, and why is this gap not being filled?

thanks.

NinjaTrader_Josh · 08-04-2008, 01:54 AM

Please see this thread: http://www.ninjatrader-support.com/v...light=zen-fire

astrolobe · 08-04-2008, 02:02 AM

Thanks. It looks like others are having the same problem. But no mention of how to fill the gap in the data for those missing hours.

NinjaTrader_Dierk · 08-04-2008, 02:04 AM

Unfortunately we don't provide data to fill the gap.

08-04-2008, 01:50 AM	#1
astrolobe Senior Member Join Date: Oct 2007 Location: Sydney Posts: 313 Thanks: 0 Thanked 0 times in 0 posts	Zen-Fire missing data Today I was able to connect to Zen-Fire, but did not receive historical data for about 7 hours. Right now it appears to be working properly with historical data, however there is a 7 hour gap in the history. I have deleted all data from the database and reloaded, but still the gap. During the 7 hour period I received the following error in the log: "Unable to connect to NinjaTrader data server (64.202.118.132/31654): No such host is known." What does the above log entry mean, and why is this gap not being filled? thanks.
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08-04-2008, 01:54 AM	#2
NinjaTrader_Josh NinjaTrader Product Manager Join Date: May 2007 Location: Denver, CO Posts: 17,458 Thanks: 1 Thanked 107 times in 70 posts	Please see this thread: http://www.ninjatrader-support.com/v...light=zen-fire Josh NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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08-04-2008, 02:02 AM	#3
astrolobe Senior Member Join Date: Oct 2007 Location: Sydney Posts: 313 Thanks: 0 Thanked 0 times in 0 posts	Thanks. It looks like others are having the same problem. But no mention of how to fill the gap in the data for those missing hours.
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08-04-2008, 02:04 AM	#4
NinjaTrader_Dierk Administrator Join Date: Mar 2005 Location: Bamberg, Germany Posts: 9,994 Thanks: 0 Thanked 6 times in 6 posts	Unfortunately we don't provide data to fill the gap. Dierk NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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