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04-14-2012, 04:00 AM
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#1 |
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Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 1
Thanked 0 times in 0 posts
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Errore Installing on XP
I just installed Ninja Trader 7 on Windows XP, but when I try to launch it the program crashes with no specified error message, just asking if I want to send microsoft the crash report.
Any clue as I could solve the problem ? Thanks a lot |
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04-14-2012, 07:11 AM
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#2 | |
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Senior Member
Join Date: Aug 2010
Location: Washington, D.C.
Posts: 1,184
Thanks: 178
Thanked 301 times in 259 posts
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Quote:
You have all the MS upgrades installed? |
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04-14-2012, 07:25 AM
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#3 |
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Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 1
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Yes, SP3
i've SP3 installed, not sure about .net, how do I check ?
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04-14-2012, 07:44 AM
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#4 | |
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Senior Member
Join Date: Aug 2010
Location: Washington, D.C.
Posts: 1,184
Thanks: 178
Thanked 301 times in 259 posts
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Quote:
Here are some ways to check the registry keys: http://stackoverflow.com/questions/1...-are-installed anyways, check out this microsoft page, make sure you have all windows updates (there's a link there). http://www.microsoft.com/download/en...1#instructions You'll probably have more windows security updates to install if you need to upgrade. Good luck! |
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The following 2 users say thank you to sledge for this post: |
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04-16-2012, 11:37 PM
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#5 |
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Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 1
Thanked 0 times in 0 posts
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I installed .NET 4 and the problem still remains, Ninja Trader crashes on startup. Now I will try to run windows update and see what happens. Thanks for support.
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04-16-2012, 11:59 PM
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#6 |
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Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 1
Thanked 0 times in 0 posts
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Still problems
No luck, I installed all windows updates, restarted the computer, but Ninja Trader keeps crashing. Don't know what to try now. Perhaps I should upgrade to windows 7.
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04-18-2012, 12:45 PM
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#7 |
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Junior Member
Join Date: Apr 2012
Posts: 6
Thanks: 1
Thanked 0 times in 0 posts
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Thanks for the support received by email, I just solved the problem.
I was installing Ninja trader on a Windows XP virtual Machine on a OSX Lion host with Parallels 7, and the problem was "Share Mac User Folders with Windows" was active, which is not supported. I removed Ninja Trader, deselected the option and reinstalled it again. Now it works. |
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04-18-2012, 01:20 PM
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#8 |
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NinjaTrader Customer Service
Join Date: Aug 2011
Location: Denver, CO, USA
Posts: 2,895
Thanks: 241
Thanked 375 times in 365 posts
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antlomb,
I am happy your issue is resolved. Please don't hesitate to contact us should you require additional assistance.
Adam P.
NinjaTrader Customer Service |
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