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#1 |
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Junior Member
Join Date: Jan 2008
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
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Hello
I have a two days the same problem with twice currency pairs. EUR/USD and GBP/USD. The problem come if i shutdown the ninjatrader and my computer and start the computer on the next day. I receive succesfully the data from other pairs only from the above pairs not receive the realtime data. The NinjaTrader have also created a Stock with the same Name $EURUSD STOCK On the Fly created stock 0,01 1 Where is here the problem ? Regards Mike |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,222
Thanks: 83
Thanked 333 times in 325 posts
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Hello Mike,
Please make sure you selected the "$EURUSD" currency pair in NinjaTrader and ensure the NTExternalFeed is inserted into the EURUSD TradeStation chart.
Jason
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Jan 2008
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
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Hello Jason
I am sure yesterday new install the ninja trader and from all currency pairs i receive the realtime data. Only if I new start the ninja trader on the next day is for this both the feed interrupted. I send three picture with the setups from ninja trader. Where can I also change the settings for succesfully feed for the both pairs. Regards mike |
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,222
Thanks: 83
Thanked 333 times in 325 posts
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Hello Mike,
According to your screenshots the instruments are set up correctly. If you remove the NTExternalFeed from your TradeStation chart and re-insert it, do you receive data for these two instruments?
Jason
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Jan 2008
Posts: 5
Thanks: 0
Thanked 0 times in 0 posts
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Hello
Unfortunately no. I believe if i re install ninja trader is the feed not interrupted . The problem is tommorrow is the problem the same. Regards Mike |
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,222
Thanks: 83
Thanked 333 times in 325 posts
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Hello Mike,
Please uninstall NinjaTrader like you have the last two days and re-install. Before you close NinjaTrader today, please disconnect from the External Data Feed first and then shut down NinjaTrader. Check if the issue persists the next day. If so, please send a note to "support AT ninjatrader DOT com".
Jason
NinjaTrader Customer Service |
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