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Connecting Support for establishing connections to your broker or market data service provider.

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Old 02-26-2012, 08:58 AM   #1
PrTester
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Default CQG Connection Error

I have 2 computers at the same network, and when I try to connect the second one I get the following error:

Login Failed: There only can be one CQG adapter running at any time

Does that mean only one per network??
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Old 02-26-2012, 03:23 PM   #2
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Hello PrTester,

Thanks for your post.

Are both PC's connecting to the same account (username/password)?
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Old 02-26-2012, 03:36 PM   #3
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No, 2 accounts
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Old 02-26-2012, 09:07 PM   #4
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Hello,

Thanks for clarifying.

Please contact us with a note to Support [AT] NinjaTrader [DOT] com.

Please include a link to this forum thread with your reply.
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Old 10-26-2012, 08:33 AM   #5
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Looking through the forum this thread is the closest to my problem but doesn't address my particular issue. I just updated to the latest version of NT. I get the same message now when trying to connect to CQG. Login Failed: There only can be one CQG adapter running at any time. It worked yesterday right after I updated but today....no go. I have been away from the office several months and not trading so have had no activity on the related broker account and NT platform. Could that be the issue? Wanted to check here before calling my broker.
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Old 10-26-2012, 08:38 AM   #6
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Hello,

Thank you for your post

Please contact us with a note to Support [AT] NinjaTrader [DOT] com.

Please include a link to this forum thread and a copy of today's trace file with your reply. You'll find the trace file in the Documents > NinjaTrader 7 > Trace folder - I'd need a copy of the 'trace.20121026.txt' file.
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