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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Senior Member
Join Date: Mar 2007
Posts: 212
Thanks: 0
Thanked 3 times in 3 posts
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I have 2 computers at the same network, and when I try to connect the second one I get the following error:
Login Failed: There only can be one CQG adapter running at any time Does that mean only one per network?? |
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
Thanked 252 times in 248 posts
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Hello PrTester,
Thanks for your post. Are both PC's connecting to the same account (username/password)?
Kyle
NinjaTrader Customer Service |
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#3 |
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Senior Member
Join Date: Mar 2007
Posts: 212
Thanks: 0
Thanked 3 times in 3 posts
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No, 2 accounts
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
Thanked 252 times in 248 posts
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Hello,
Thanks for clarifying. Please contact us with a note to Support [AT] NinjaTrader [DOT] com. Please include a link to this forum thread with your reply.
Kyle
NinjaTrader Customer Service |
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#5 |
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Junior Member
Join Date: Dec 2010
Posts: 6
Thanks: 1
Thanked 0 times in 0 posts
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Looking through the forum this thread is the closest to my problem but doesn't address my particular issue. I just updated to the latest version of NT. I get the same message now when trying to connect to CQG. Login Failed: There only can be one CQG adapter running at any time. It worked yesterday right after I updated but today....no go. I have been away from the office several months and not trading so have had no activity on the related broker account and NT platform. Could that be the issue? Wanted to check here before calling my broker.
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#6 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,324
Thanks: 146
Thanked 252 times in 248 posts
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Hello,
Thank you for your post Please contact us with a note to Support [AT] NinjaTrader [DOT] com. Please include a link to this forum thread and a copy of today's trace file with your reply. You'll find the trace file in the Documents > NinjaTrader 7 > Trace folder - I'd need a copy of the 'trace.20121026.txt' file.
Kyle
NinjaTrader Customer Service |
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