Workspace disapears

[Braulio]

Hello,

everytime i mistakenly try to run NinjaTrader twice or more by clicking on the icon, it gives an error saying I can't have 2 instances of NinjaTrader running at the same time.

The problem is that after this error window my workspace is completely gone, all of them. This happened more than once and it's really annoying so I believe someone else might have reported this problem and NinjaTrader support can help me solve it.

Thank you.

B

[NinjaTrader_Brett]

Hello,

There is no solution to the double click of the icon. It will give this error if you try to use NinjaTrader twice in a row.

However I do not expect workspaces to be removed for any reason.

Are you able to create a test workspace and do a restart and then double click the icon, does the workspace remain or is it gone?

Please also if you have a workspace setup you want to keep please do a backup so that you can restore if this happens again.

File->Utilities->Backup.


I look forward to assisting you further.

[Braulio]

When this happens Ninja creates a new Untitled.xml workspace and does not open the previous default one. They did not disappear, I had to go the menu

File » Workspace » Open workspace

and everything is ok.

It's annoying still.

[NinjaTrader_Brett]

I see, Will look into to see if I can duplicate this happening.

[Braulio]

Looking forward to it.

Thank you.

Originally Posted by NinjaTrader_Brett

I see, Will look into to see if I can duplicate this happening.

[NinjaTrader_Brett]

Hello,

I tested several times to try to get this to occur and I have not been able to reproduce yet.

Are you still able to get this to occur on your side?

I look forward to assisting you further.

[Braulio]

Yes, everytime I mistakenly try to use NinjaTrader twice.