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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Member
Join Date: Jun 2010
Posts: 51
Thanks: 6
Thanked 1 time in 1 post
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Hi,
The latest NunjaTrader application v. 7.0.0.1000.6 is unable to use the loaded meat futures data (LE, HE, GF contracts for 08-11). I verified in Edit data of Historical data manager that data is there, but Charts and Strategy optimizer do not load the data. The provider used: IB, Barchart, Kinetick. Interesting, that on my older laptop with older NinjaTrader 7.0.0.23 the data is available and all works. |
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#2 |
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NinjaTrader Customer Service
Join Date: Apr 2010
Location: Denver, CO, USA
Posts: 4,781
Thanks: 159
Thanked 565 times in 556 posts
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Hello corrado,
Thank you for your post. Can you please clarify which interval you are having issues with? Daily, Minute, or Tick?
Matthew
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: Jun 2010
Posts: 51
Thanks: 6
Thanked 1 time in 1 post
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#4 |
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NinjaTrader Customer Service
Join Date: Apr 2010
Location: Denver, CO, USA
Posts: 4,781
Thanks: 159
Thanked 565 times in 556 posts
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corrado,
Thanks for the clarification. Please try setting your Daily charts to the Default 24/7 session template.
Please let me know if you continue to experience issues.
Matthew
NinjaTrader Customer Service |
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#5 |
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Member
Join Date: Jun 2010
Posts: 51
Thanks: 6
Thanked 1 time in 1 post
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No, That did not help. Now I can't get chats for all instruments.
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,223
Thanks: 83
Thanked 333 times in 325 posts
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Hello corrado,
Can you please try a different connection sequence than IB - BarChart - Kinetick and check if you load data in charts. Please note that you will receive real-time data from the first connection. Only if the first connection does not support an instrument type (future, stock, forex, index), NinjaTrader will receive data from the second connection. Since IB supports all instrument types, it will receive all data from IB. Check if you receive data for the instruments in question when connected to BarChart or Kinetick first.
Jason
NinjaTrader Customer Service |
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