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| Connecting Support for establishing connections to your broker or market data service provider. |
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08-08-2010, 10:27 AM
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#1 |
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Senior Member
Join Date: Apr 2008
Posts: 159
Thanks: 0
Thanked 0 times in 0 posts
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establishing ameritrade connection
I tried to set up new ameritrade connection but in ninja 700.19 there was no provider drop down menu for ameritrade..how do I set it up? Is there another version I need to download?
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08-08-2010, 10:58 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2009
Location: Denver, CO
Posts: 1,422
Thanks: 0
Thanked 0 times in 0 posts
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Hello Gregory,
Thank you for your post. This might have to do with the license key you have input in NinjaTrader that is enabled for another broker. If you would like us to research this, please email us the license key you are using to support AT ninjatrader DOT com. Thank you,
Chip
NinjaTrader Customer Service |
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08-09-2010, 05:47 PM
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#3 |
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Senior Member
Join Date: Apr 2008
Posts: 159
Thanks: 0
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I emailed back to support, how long does it take before they get back?
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08-09-2010, 06:57 PM
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#4 |
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NinjaTrader Customer Service
Join Date: May 2009
Location: Denver, CO
Posts: 2,183
Thanks: 3
Thanked 14 times in 13 posts
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Hi Gregory,
You should have received a response shortly after sending an email, and you may want to check your junk folder, spam filter as the responses sometimes get shuffled to those folders. If they are not present please send us the license information, and I will respond to your personally since I will be available.
Ryan O
NinjaTrader Customer Service |
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08-24-2010, 08:00 PM
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#5 | |
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Senior Member
Join Date: Aug 2010
Location: Washington, D.C.
Posts: 1,183
Thanks: 178
Thanked 300 times in 258 posts
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Quote:
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08-25-2010, 08:24 AM
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#6 |
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Junior Member
Join Date: Aug 2010
Posts: 1
Thanks: 0
Thanked 0 times in 0 posts
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Also having this problem.
Where do I get such a key? I just downloaded the free version, do I need to buy something?
Nevermind, I just started over and got the key in email.
Last edited by Choice1988; 08-25-2010 at 08:32 AM.
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08-25-2010, 08:31 AM
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#7 |
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NinjaTrader Customer Service
Join Date: Dec 2009
Location: Denver, CO
Posts: 1,422
Thanks: 0
Thanked 0 times in 0 posts
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Hello Choice1988,
Thank you for your post. When you register to download the NinjaTrader platform (link below) we will send you a license key that you can input. Make sure to check that your email address is accurate since that is where the license key will be sent. Here’s the link to register & download the NinjaTrader software: http://www.ninjatrader.com/webnew/do...g_software.htm Please let me know if I can answer any additional questions.
Chip
NinjaTrader Customer Service |
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09-08-2010, 09:39 PM
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#8 |
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Member
Join Date: Aug 2009
Posts: 34
Thanks: 0
Thanked 1 time in 1 post
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Will a Thinkorswim account work since they're part of TD Ameritrade now?
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