Attention!

Rauss · 11-15-2009, 11:49 PM

Dear sirs,

I have purchased a license for my live trade account from NT.

1.In certain time my PC failed and I have to replace it with a new one. Completely new one!
How can I get the license back to resume my trading on a new PC with my live account?
Is it ever possible at all, or should I buy a new license from NT every time I will change my PC?

2.I often move to another place, even to a different country, sometimes twice in a year.
Can I proceed with my live account at a new place, in another country, on a different PC? or my NT license is not valid at this circumstances any more?
Best Regards

NinjaTrader_Vincent · 11-16-2009, 03:38 AM

Hi,

You can use the same license. If you send a note to support at NinjaTrader dot com and refer to this post and include your full name and email address you signed up with, I will send you your Live license.

Please put in the subject 'For Vince'.

Rauss · 11-16-2009, 10:29 PM

Thank U Vincent,
I don't need it at the moment. I just wanted to know, what if I have such a problem in future.
Best Regards,
Hugo

NinjaTrader_Vincent · 11-17-2009, 05:01 AM

OK.

Just to clarify, you can use your license on more than one machine. Just not at the same time as it would be against the End User License Agreement (EULA).

Gilr111 · 11-17-2009, 09:49 PM

Hello Vincent

Just had a computer melt down and installing on new PC.

Problem... I dont know my live licence key. It is on the broken machine.

How do I retrieve it?

Thanks

Gil

NinjaTrader_Vincent · 11-18-2009, 05:20 AM

Gil,

Please send a note to support at ninjatrader dot com with 'For Vince' in the subject.

Include your full name and email address you signed up with.

I will send you your license then.

Gilr111 · 11-18-2009, 05:29 AM

Thanks

Support sent the key a couple of hours ago

Gil

11-15-2009, 11:49 PM	#1
Rauss Junior Member Join Date: Nov 2009 Posts: 3 Thanks: 0 Thanked 0 times in 0 posts	NT License validity, while changing PC and Internet connection Dear sirs, I have purchased a license for my live trade account from NT. 1.In certain time my PC failed and I have to replace it with a new one. Completely new one! How can I get the license back to resume my trading on a new PC with my live account? Is it ever possible at all, or should I buy a new license from NT every time I will change my PC? 2.I often move to another place, even to a different country, sometimes twice in a year. Can I proceed with my live account at a new place, in another country, on a different PC? or my NT license is not valid at this circumstances any more? Best Regards
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11-16-2009, 03:38 AM	#2
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	Hi, You can use the same license. If you send a note to support at NinjaTrader dot com and refer to this post and include your full name and email address you signed up with, I will send you your Live license. Please put in the subject 'For Vince'. Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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11-16-2009, 10:29 PM	#3
Rauss Junior Member Join Date: Nov 2009 Posts: 3 Thanks: 0 Thanked 0 times in 0 posts	Thank U Vincent, I don't need it at the moment. I just wanted to know, what if I have such a problem in future. Best Regards, Hugo
	Facebook Twitter YouTube

11-17-2009, 05:01 AM	#4
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	OK. Just to clarify, you can use your license on more than one machine. Just not at the same time as it would be against the End User License Agreement (EULA). Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

11-17-2009, 09:49 PM	#5
Gilr111 Junior Member Join Date: Jul 2009 Posts: 5 Thanks: 0 Thanked 0 times in 0 posts	Hello Vincent Just had a computer melt down and installing on new PC. Problem... I dont know my live licence key. It is on the broken machine. How do I retrieve it? Thanks Gil
	Facebook Twitter YouTube

11-18-2009, 05:20 AM	#6
NinjaTrader_Vincent NinjaTrader Customer Service Join Date: Mar 2005 Location: Amsterdam, The Netherlands Posts: 2,042 Thanks: 0 Thanked 3 times in 3 posts	Gil, Please send a note to support at ninjatrader dot com with 'For Vince' in the subject. Include your full name and email address you signed up with. I will send you your license then. Vincent NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

11-18-2009, 05:29 AM	#7
Gilr111 Junior Member Join Date: Jul 2009 Posts: 5 Thanks: 0 Thanked 0 times in 0 posts	Thanks Support sent the key a couple of hours ago Gil
	Facebook Twitter YouTube

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