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| Miscellaneous Support Miscellaneous support issues. |
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11-04-2009, 08:17 PM
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#1 |
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Member
Join Date: Mar 2008
Posts: 68
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ninja encountered problem need to shutdown
What should i do to reinstall ninja without downloading again? because my internet connection is crappy.
Ninja encountered problem everytime i make changes to options menu. I tried reset DB, repair DB but still no use.
Last edited by asalada; 11-04-2009 at 09:03 PM.
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11-05-2009, 02:31 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
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Hello asalada,
Please send me your latest trace file to support[at]ninjatrader[dot]com. Please put 'Attn Jason' in the subject header and reference this forum thread. You can find your trace files at: Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20091105 for today. (trace.yyyymmdd for any other date) In addition, does the carsh occur using certain steps or does it crash when you modify any setting in the Options menu?
Jason
NinjaTrader Customer Service |
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