Error Opening NinjaTrader

[carlton]

Hello Ninjas

Whenever I try and open Ninja I get the following error messaage (see attached)

Can you please help?

Cheers

Carlton

[carlton]

I'm Windows 7

[NinjaTrader_Cameron]

Hello carlton,

Thank you for your note.

Click the following link: http://support.microsoft.com/mats/Pr...ninstall/en-us

Press Run Now and run from location.

Once the Fix it Tool has launched, accept the Microsoft terms.

Detect problems and let me select the fixes to apply -> Once the scan has finished select Uninstalling option.

Select NinjaTrader 7 from the list -> Select all check boxes -> Next -> Yes, try uninstall

Once complete it will either give a successful message and the utility can be closed out.

After the utility has been run and NinjaTrader has been removed, re-download NinjaTrader. http://www.ninjatrader.com/download-registration.php

[carlton]

Thanks,

That worked

Cheers

Carlton

[bmr2012]

hi support!

i have the same problem.
but im unable to install the Microsoft Fix - it crashes every time when i trying to start it.
did you have any ideas how to fix the problem wihout third-party tools?

thanks

[NinjaTrader_Cameron]

bmr2012,

Are you able to uninstall NinjaTrader from the Windows Control Panel without the utility or do you get the missing .tmp file as well?