PDA

View Full Version : Duplicate order message


Eman
06-13-2006, 05:58 AM
when an order is placed via the dynamic dome a message is displayed re: Duplicate order id (103) Affected Order: sell 5 Limit @686.5; I'll post in attachement.

The sim account works perfectly with the strategy and I have tried several different setups in live account down to a simple 1 ctx ... always with the same result.

No orders are actually placed, just the message pop up and after clicking ok, there is no further display or order entry.

I just downloaded the new Beta 5.2.0.2 so there haven't been any actual trades allowed by the software.

NinjaTrader_Dierk
06-13-2006, 08:40 AM
Is this IB? If so, please verify that you're running on TWS 858.

Eman
06-13-2006, 10:26 AM
Yes running IB, tws 858.6

NinjaTrader_Dierk
06-13-2006, 02:59 PM
Ok, please provide exact steps to reproduce. Also, is this IB demo account or live?

Eman
06-13-2006, 03:25 PM
It is a live account connected thru NT. In the NT sim mode NT works perfectly, but when NT is using the live IB account it shows the message I've indicated and does not place any trade.

The only steps involved on my part is clicking in the dynamic Dome for a long or short, it does not matter they both give the same result. I have not attempted to place a trade with NT in any other manner.

NinjaTrader_Dierk
06-13-2006, 03:31 PM
This appears to be an issue related to your account.

Please try placing an order (e.g. limit below teh market) via the orders grid. Does issue persist?

If so, we would need to hook up to your account. If that is ok for you, then please contact support@ninjatrader.com for further guidance and refer to that post.

Thanks