PDA

View Full Version : Can't reconnect to Patsystem - have working orders on


dwight
05-15-2006, 07:59 AM
Any clues. My broker is Spike Trading. They said to contact NinjaTrader.



Dwight

208-476-9994

NinjaTrader_Vincent
05-15-2006, 08:03 AM
Hi Dwight,

Do you still have theorder working? If so, call your broker and have them cancel the order so you're flat.

When you try to connect, is there an error message?

Can you also tell me what NinjaTrader version you are on.

Also follow the instructions from the NinjaTrader Easy Help Guide:

http://www.ninjatrader-support.com/Support/1.htm (http://www.ninjatrader-support.com/Support/1.htm)

Let me know if you're able to connect.



Vince

dwight
05-15-2006, 08:10 AM
I checked out the link for connecting but do not have any of those symptoms. I'm running MultiBroker Editon Version 5.1.1000.2.

dwight
05-15-2006, 08:11 AM
And there is no error message. Just a grey connected _Patsystem in lower left.

NinjaTrader_Vincent
05-15-2006, 08:22 AM
Han,

I replied to this on your regular email

Vince

dwight
05-16-2006, 03:15 AM
Vince I got your email yesterday and have sent some more today, as the problem recurred. See my emails. Thanks