Cannot place orders to MB Trading

[MMS]

I recently installed NT 5.1.100.2 & MBT Navigator 10.13.0.8 on a new PC running with 1GB of RAM with 138GB of available disc space. I'm using eSignal as my primary data feed with MT Trading as the backup.

Everything seems to be fine in simulation mode, but when I try to place a liveorder to MB Trading I receive the following:Order Unable to submit order now: no quotes available Affected Order: Sell 1 Market

I've confirmed that my access to MT Trading is alive via the MB Trading account window that opens automatically each time I launch NT.

On 5/2/06 I sent the log filesvia the internal NT support function.

[NinjaTrader_Vincent]

Hi,

Under what name have you sent the log? I can't find anything that is related to this. Can you otherwise resend.

Vince

[MMS]

My email address is Matt.S...............

[NinjaTrader_Vincent]

hi Matt,

Just replied on your regular email address

Vince

[MMS]

Vince,

I've still cannot place live orders to MB Trading. I'm attaching the log files from todays attmpt.

[MMS]

Vince,

What is the status of the database & log file review that I sent you on 5/16/06?

[NinjaTrader_Vincent]

Hi Matt,

replied to it earlier this week. Have you not received it?

Vince

[MMS]

Vince,

The last message that I received was that your were going to review thedatabase & log files that I sent.

Did you receive my response about NT working just fine in Sim mode. And that I only have issues with trying to send live orders?

[NinjaTrader_Vincent]

No, I did not.

I sent 2 emails after your first post today. One of them has an explanation of what happened with a piece of the log attached.

Can you confirm that you have received both emails.

Vince

[MMS]

Sorry, I haven't received either of the two emails. Can you resend them to my work email address?

[NinjaTrader_Vincent]

Matt,

Just resend it again.

Vince

[MMS]

I just responded as well

[bridenour]

This person has the exact same problem I am having, but there is no solution posted.

[NinjaTrader_RJ]

This person has the exact same problem I am having, but there is no solution posted.

Hello Bridenour,

Please make sure you are using the correct version of MBT navigator from this link: http://www.ninjatrader.com/webnew/support_MB.htm

[bridenour]

I did this when directed to yesterday. It seems like the individual below experienced the exact same problem -- do we have any idea what the resolution was for them?

thanks

[NinjaTrader_RJ]

I did this when directed to yesterday. It seems like the individual below experienced the exact same problem -- do we have any idea what the resolution was for them?

thanks

The issue below is a couple years old and Vince is off for the night.

Can you send in a note to support AT ninjatrader DOT com and put to Vince's attention and reference this post.

Vince will respond when he gets in tomorrow morning.

[bridenour]

Was Vince there today and does he by any chance remember what the cause of this was? or, more importantly, the cure?

thanks

[NinjaTrader_RJ]

Was Vince there today and does he by any chance remember what the cause of this was? or, more importantly, the cure?

thanks

I had Vince take a look and the previouse issue was too long ago for him to recall.

Can you please send in a note to support AT ninjatrader DOT com? Try going to Help --> Mail to Support.
Be sure to include your trace and log files and any other information you can give us about the issue you are having.

Thank you!

[bridenour]

Thanks, i sent this information to Bertrand yesterday. If you need anything else, please let me know.