App crash

[rokafella]

Problem Event Name: APPCRASH
Application Name: NinjaTrader.exe
Application Version: 6.5.0.10
Application Timestamp: 47cd9eb9
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: b8574248
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

I'm running NT 6.5.10 on Vista.
All I did was disconnect from Zen Fire feed.
I've already uninstalled NT and cleared cache from a previous app crash as directed by Dierk.

[NinjaTrader_Josh]

Could you mail Dierk with traces/logs if you have them? Thanks rokafella.

[NinjaTrader_Dierk]

Actually no need to send traces/logs since they won't hold any relevant info for this case. This looks like a corrupted DB. Next step would be renaming/dropping the DB file to see if this really is the issue.

[rokafella]

Happened again right now.
Dropping /renaming DB, how do I do this?
Rok

[NinjaTrader_Josh]

Go to My Documents\NinjaTrader 6.5\db and rename the NinjaTrader.mdb file.

[rokafella]

Just an fyi, so far so good.

[rokafella]

FYI, It happened once more but I believe the cuplrit was a chart containing a symbol the feed did not support. In this case it was the ZF feed and the "unsupported" symbol was from an Index.

[NinjaTrader_Dierk]

If error message was the same as in your first post, then likely again the DB is corrupted.

[rokafella]

It was the same message as before but it has not occurred any more since I stopped loading unsupported symbols.