Problem to login with an IB account

[ITVision]

Hello,

i got a problem to connect to IB. In the attachment is a screenshot which shows the failure.... please help me .... thanks

[NinjaTrader_Dierk]

Which TWS version are you using?

[ITVision]

855.5 i have tried the older one before ...same problem.... i also tried to login to the account on another computer ... no problem with the account ... also no problem to login with another account in the ninjatrader

[NinjaTrader_Dierk]

Hmmm .. probably a problem with your DB?

Please drop your DB: http://www.ninjatrader-support.com/activekb/questions/12/Creating-a-Fresh-Database

[ITVision]

thanks .... problem solved...