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Futures_Shark
11-27-2007, 02:24 PM
I'm experiencing issues with Eurex since the upgrade at the exchange this past weekend. Before this weekend software upgrade at the exchange, my profit targets were submitted lightning fast after my order was filled. Now they take a few seconds to show up. Is there anyway to tell how fast the orders are being submitted and where the slowdown is coming from?

I realize that this may be an issue with the TT fix adapter but I think you need to be aware of it to ensure a timely fix.
NinjaTrader_Ray
11-27-2007, 03:14 PM
Unfortunately there is not. Nothing has changed with NinjaTrader and therefore the delay you experienced is downstream from NinjaTrader.

Thanks for letting us know.
Drung
04-01-2008, 03:25 AM
Hi Ray,

When I place a strategy in SIM mode the target and stop are placed OK. When I place the same strategy in live mode the target and stop are missing and I have to enter them manually?

Know any cause for this?

Thanks

Drung
NinjaTrader_Ray
04-01-2008, 06:58 AM
Are there any errors with the placement of these orders that show up in your log tab of the Control Center window?
Drung
04-01-2008, 08:58 AM
hi Ray the message i get when i place an order is, :order event warning attribute. "outside regular trading hours is ignored based on the type and destination. place order is now being processed. the order does go on but with no strategy ???? thankyou any thoughts. Drung
NinjaTrader_Ray
04-01-2008, 09:32 AM
Is the order initially getting rejected by chance? Is this an ATM strategy or NinjaScript strategy?
Drung
04-01-2008, 10:44 AM
no order is being taken ok. its an ATM strategy , if that is any help, Thanks ?
NinjaTrader_Ray
04-01-2008, 11:31 AM
To clarify, could you test the following -

- Submit a limit order --> Does it come back working?
- Submit a stop market order --> Does it come back accepted or working?
- Submit a stop limit order --> Does it come back accepted or working?
- What broker?
Drung
04-08-2008, 01:19 AM
hi ray, can you help me with my profit factor for my days trading, i am unable to get my single days , it keeps giving me from 2nd april although i set 7th to 7th. any ideas. yours Drung
NinjaTrader_Vincent
04-08-2008, 02:13 AM
HI Drung,

Please try repairing your database.
Go to Tools--> Options--> Misc tab--> Repair DB. Now restart and generate a report.
Drung
04-08-2008, 02:52 AM
GREAT thanks it worked, another thing learnt, thanks DRUNG
Drung
04-08-2008, 04:41 AM
To clarify, could you test the following -

- Submit a limit order --> Does it come back working?
- Submit a stop market order --> Does it come back accepted or working?
- Submit a stop limit order --> Does it come back accepted or working?
- What broker?
Yes they all work . my broker is inter active brokers. still wont take template orders ??
NinjaTrader_Jason
04-08-2008, 05:41 AM
Hi Drung,

Can you please ensure you are running both NinjaTrader 6.5.1000.1 and TWS 882. You can check this under Help-->About (NT) and Help-->About TradersWorkstation (TWS).

If you are not running these versions, you can download them from the links below.

NinjaTrader:
http://www.ninjatrader.com/webnew/download_trading_software.htm

TWS:
http://www.ninjatrader.com/webnew/support_interactivebrokers.htm

Check if the issue persists upon running these versions.