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BondTrader
05-13-2011, 05:02 AM
Hi,

I am using NT 7 on a Kinetick feed on an up to date version of windows XP Pro.

Whenever I try to open a DOM - Static or Dynamic - Ninjatrader crashes.

Please Help!

NinjaTrader_Vincent
05-13-2011, 05:18 AM
Hi,

Thank you for your post.

Can you please restart the software and see if you can send an email from within the software under Help--> Mail to Support. Make sure sure Logs and Traces are checked and refer to this post.

We will investigate once received.

BondTrader
05-13-2011, 05:31 AM
Hi,

I have restarted NT several times, reset and repaired teh database, reset the instrument list, removed custom ninjascripts and basically done everything I can think of bar uninstalling.

I have sent an email as you requested.