View Full Version : Unsubscribe from PATS version back to IB version
marj.g
08-03-2005, 07:09 AM
Hi Ray,
I subscribed to the PATS version 6 months ago. I already closed my GlobalFutures account, but my NT version is still PATS and I'd like to unsubscribe from it, and go back to the IB version.
How do I do this?
NinjaTrader_Vincent
08-03-2005, 07:14 AM
Hi Marj,
You need to go to this link and then read the part about Switching Editions:
http://www.ninjatrader.com/main_subscribe.htm
Regards,
Vincent Bolte
Customer Service
NInjaTrader, LLC
NinjaTrader_Ray
08-03-2005, 07:30 AM
Just send an email to sales@ninjatrader.com (mailto:sales@ninjatrader.com).
marj.g
08-04-2005, 06:17 AM
Since I still have time left on the old PATS version, will I get that credit back or do I have to pay for the new IB version right away when I subscribe to it? What happens to the rest of the old subscription?
NinjaTrader_Ray
08-04-2005, 06:35 AM
No need to swithc, send an email to sales@ninjatrader.com (mailto:sales@ninjatrader.com) and ask them to switch your edition. We will just change what you are licensed for on our end.
marj.g
08-05-2005, 07:54 AM
I already sent you an private email at sales@ninjatrader.com. Just waiting for your reply.
Thanks.
NinjaTrader_Ray
08-07-2005, 07:01 AM
I believe we have responded, if not let me know.