Windows 7 pro 64 bit

[ckait]

I just upgraded to windows 7 64 bit OS and when i went to zenfire to connect i got the great news. When is this supposed to be fixed?

[NinjaTrader_Chip]

Hello ckait,

Thank you for your note.

Please clarify the following:

• What version of NinjaTrader are you running (both release & the version number)? This can be found under Help > About…
• What is the exact error message you are seeing upon trying to connect?

[ckait]

ninja trader 64 bit 7.0.0.23

[ckait]

login failed zen fire is not available in the 64 bit version

[ckait]

I just noticed the other ninja 7 o my desk top i think that solved my issue ive connected by the way when is the 64 bit one going to be ready

[NinjaTrader_Chip]

Can you please go to Control Center-->Tools-->Account Connections. Highlight your Zen-Fire connection and click Change. Click Next twice and click the 'Settings>>' button. Make sure 'Enable 64-bit' is checked and finish the connection.

You should now be able to connect to Zen-Fire while running NinjaTrader in 64 bit.

[ckait]

even if i can connect isnt there a problem with the zen fire 64 bit interface?

[NinjaTrader_Chip]

Hello ckait

Yes – the issue is being addressed but I don’t have a specific ETA yet on the resolution.

[ProfitPilgrim]

What is that remaining problem with zen-fire 64 bit?

[NinjaTrader_ChristopherJ]

Additional information regarding 64 bit Zen-Fire connections can be found at the link I have provided below:

http://www.ninjatrader.com/support/forum/showthread.php?t=35278

[Bruce R]

Would greatly appreciate advice on whether or not to get Win7 x64 or Win7 x32 on a new workstation I intend to buy.

I only buy a new workstation every 5-6 years (I hate having to re-install, etc.).

I've been told by a number of traders that if a program won't run under 64-bit the XP mode (32-bit) does a good job with no loss of speed.

But I'm not concerned only about Ninja and Interactive Brokers, but also "overall" (apologizing for the generality). I don't have a lot of time (nor patience) for ferreting out computer problems.

Many thanks!

[ckait]

windows 7 pro runs ninja 7 32 or 64 bit that is the one I got and it runs ninja great.

[Bruce R]

ckait,

Is your Win 7 x32 or x64?

Thanks.

[ckait]

64 bit that way when they do get it fixed youll be ahead of the game

[Bruce R]

Thanks, ckait. As long as it's not a major hassle now, I'd rather be a bit ahead of, rather than behind, the curve.

[vikstock]

Hi. i had message for zen fire users not to use 64-bit Ninjatrader7 last week. Has it been sorted now? Can I use it for live trading today?

[NinjaTrader_Brett]

Hello,

The issue is still in effect for the 64 bit Zenfire connection for PC's that are not located in the US. The below thread will be updated when this issue is resolved.

http://www.ninjatrader.com/support/forum/showthread.php?t=35278

Let me know if I can be of further assistance.

[ckait]

what about in the us?

[NinjaTrader_Brett]

Hello,

There are no known issue for users in the US with the 64 bit Zenfire adapter.

Let me know if I can be of further assistance.

[JS999]

Hello,

There are no known issue for users in the US with the 64 bit Zenfire adapter.

Let me know if I can be of further assistance.

When you say "users in the US", are you referring to the broker end-point or the client end-point? If the Zen-Fire provider is a US broker in Chicago (like Mirus), does it matter if you (the client) are located in the US or not?

[NinjaTrader_Brett]

Hello,

This is client side only.

[tradereight]

Is the issue fixed in the meantime (clients outside US can use 64 bit zenfire?

Are there any plans on a 64 bit PFG Best Adapter?

32 bit zenfire also seams to have problems as everytime I logon on monday I dont see historical data for last friday (for example for markets like CL, or FDAX)

[NinjaTrader_Brett]

Hello,

Thanks for your note.

We are waiting on Zenfire to release there next version of the API that will allow clients outside the US to use the 64 bit adapter. However there is no change here this is still not supported.

I cannot comment on any plans for a 64 bit PFG adapter.

What time zone and region is your PC in as far as the Monday issue.

I look forward to assisting you further.

[tradereight]

I am located in germany, but my windows 7 is set to eastern time zone (9.30 am US cash market opens), the issue that I can not load the historical chart data from friday
only happens every monday morning (prior to 8.00 am easter time, after that time I am able to load historical data for friday, so it abit tricky to reproduce: load up ninjatrader with zenfire 64 bit or 32 bit (i tried both) and reload the chart for example for FDAX at monday morning 2.10 am...


Hello,

Thanks for your note.

We are waiting on Zenfire to release there next version of the API that will allow clients outside the US to use the 64 bit adapter. However there is no change here this is still not supported.

I cannot comment on any plans for a 64 bit PFG adapter.

What time zone and region is your PC in as far as the Monday issue.




I look forward to assisting you further.

[NinjaTrader_ChristopherJ]

Please right mouse click within your chart-->Data Series-->Session Template-->Set to "Default 24/7"--> Click Ok.


Please let me know if the data then populates as expected.

[ckait]

Just tried to log on the 64 bit to my zen fire connection I still get the same error code is that going to work soon?

[NinjaTrader_Brett]

Ckait,

What error message? Whats going on? I dont see a message from you in the past on this ticket from another error code.

Is it working now perhaps just server maintenence over the weekend?

I look forward to assisting you further.

[ckait]

It says 64 bit does not work with zenfire must use 32 bit connection

[NinjaTrader_Brett]

Hello,

You need to follow these steps to enable 64 bit mode on the zenfire connection.

http://www.ninjatrader.com/support/forum/showthread.php?t=33389

However if you are not in the US please be aware of this thread:

http://www.ninjatrader.com/support/forum/showthread.php?t=35278

Let me know if I can be of further assistance.

[ckait]

according to that thred souond like i shouldnt use 64 to trade off yet. Would there be any adantage trying it at this point or shoud I just continue with 32 for now?

[NinjaTrader_Brett]

Depends are you in the US or out of the USA?

I look forward to assisting you further.

[ckait]

in the usa ....,...

[NinjaTrader_Brett]

Hello,

In this case you may have benifit of switching over to take advantage of more speed of your Operating System and computer.

Let me know if I can be of further assistance.

[ckait]

ok but it says proceed with caution that doesnt make me feel very secure, is it safe or not?

[NinjaTrader_Brett]

Hello,

The adapter is still in beta meaning you could still incounter a bug. This is what the error message means. Please stick with the 2 bit side if you do not want the posibility of a bug.

Let me know if I can be of further assistance.

[ckait]

well i guess its a non issue for now i tries and following the instructions it still doesnt work for me

[NinjaTrader_Brett]

Hello,

What do you mean by it doesnt work for you? What error are you recieving?

[ckait]

strange i tried to do ity again so i could see the message and it worked this time

[NinjaTrader_Brett]

Hello,


Excellent!

Let me know if I can be of further assistance.