Error On Loading Chart Data

[dgregor5]

Hi:
On trying to load either the YM 12-07 & the YM ##-## in real time or in back test mode I get the following error........

"Error on loading chart data: Error -105 on requesting bars.

Any ideas? A colleague of mine has the same issue the same contracts.

thx
David

[NinjaTrader_Ryan]

Hi David:

The error message is most likely being reported by the datafeed you are connected to.

Let me try to re-produce on my pc and report if I receive the same error.

I would need the following...

1. What datafeed are you connected to?
2. How many days/bars back?
3. Is this a tick or a min chart?

Regards,

[dgregor5]

thx for the quick response.

1/ E-signal (is working OK).
2/ 15 days.
3/ 30 minute charts.

Issue resolved by shutting down NT & re-opening the platform.
This, however, is a little inconvenient (esp. if in middle of auto trading).

thx
David

[NinjaTrader_Ryan]

Hi:

Please ensure that you are running NT 6.0.1000.5, if not, please update from the link below:
http://www.ninjatrader.com/webnew/download_trading_software.htm

Which eSignal version are you running?

Regards,

[dgregor5]

I am using the latest version of NT.
E-signal version 8.0

thx

[NinjaTrader_Ryan]

Hi:

Thank you for reporting.

If it is not inconvenient for you, can you please send me a note to support @ ninjatrader dot com and reference this post.

I will need to further investigate with you and maybe asking for pc and account information that can be secure information that I would not suggest posting in a public forum.

Thanks again,