Error when formating data series

[bogey20]

I get the followeing error when formating data series, I suspect it has something to do with additional intervals that I imported into NT, like custom Renko and Range bars. I have removed some of them but nothing has changed, any suggestion what to do now? The formating still works after pressing the ok button.

[NinjaTrader_RyanO]

Hi bogey20,

Thank you for your post.

Based on the error message can you please repair your NinjaTrader database. Please follow the instructions below to repair the NinjaTrader database.

Disconnect NinjaTrader from any open connections via File > Disconnect
From the NinjaTrader Control Center window select the menu Tools > Options
Select the "Misc" tab
Press the "Repair DB" button
Press the "OK" button


Once you do that please create a new chart.

[bogey20]

I repared the dbase but nothing has changed, still getting the error message, anything else can be done?

[NinjaTrader_Ben]

Hello,

Are you using NT7 or NT6.5?

[bogey20]

I'm using NT 6.5

[NinjaTrader_RyanO]

Hi bogey20,

Thank you for that clarification.

Since the repair database did not resolve that particular message can you please rename the database.

To rename the DB:


Shutdown NinjaTrader and Go to the Start Menu
Select My Documents--> NinjaTrader 6.5--> DB--> NinjaTrader.MDB.
Right click on NinjaTrader.MDB and select "Rename."
Name it "NewNinjaTrader.MDB."
Then restart the software.

[bogey20]

The same problem even after renaming.

[NinjaTrader_RyanO]

Hi bogey20,

If renaming the database does not resolve the issue then can you please reinstall the NinjaTrader application completely.

1. Please create a backup by going to File-->Utilities-->Backup. Please see the following link for more information.
http://www.ninjatrader-support.com/HelpGuideV6/helpguide.html?CreatingABackupArchive

Please make sure you copy your license key from the Help-->License Key because you will need following the reinstall.

2.
Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:


Close all running applications.
Then from the Start menu select --> Control Panel --> Add and Remove Programs.
From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
Then manually delete the folder "NinjaTrader 6.5" located under Start --> My Documents.
Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.
Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
Reboot your machine.
Once these steps are completed, download NT6.5 from the link below:
Download (http://www.ninjatrader.com/support/forum/../../webnew/download_download.htm)

Please let us know if you are able to get up and running after the reinstall.


3. Please test the issue with your new installation of NinjaTrader, and please let us know if the issue persists.


4. If it does not please restore the saved backup using the steps below, and then test after restoration.


From within the Control Center window select the menu File > Utilities > Restore...



Select the backup archive to restore from the "Restore" file dialog window



Press the "Open" button

[bogey20]

Finally resolved the problem without reinstaling NT. So for anybody else having this problem this a better solution. There was a problematic bar type script ThreeLineBreakBarTypeV1, but deleting it from the type folder is not enough, after that intelisense has to be triggered and this was the key.