bluelou
07-13-2010, 02:14 PM
I just upgraded from an earlier version of NT 6.5 to NT 6.5 v16. Everything worked fine before upgrading this afternoon. Since upgrading I am unable to create charts while connected to either my data feeds or brokers. I just get a pop-up message "Please wait... Saving". However, all of my old data is there. If I disconnect my data and broker feeds then I can create charts using old data only. What's the next step?
NinjaTrader_Chip
07-13-2010, 02:20 PM
Hello bluelou,
Thank you for your post.
Please follow the instructions below to repair the NinjaTrader database.
1. Disconnect NinjaTrader from any open connections via File > Disconnect
2. From the NinjaTrader Control Center window select the menu Tools > Options
3. Select the "Misc" tab
4. Press the "Repair DB" button
5. Press the "OK" button
If this does not correct the issue, please send me your log & trace files for today’s date or the most recent time you experienced this issue. You can find these in the (My) Documents folder at the files paths:
1. NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
2. NinjaTrader 6.5 > Log > log.YYYYMMDD
Just attach these text files (.txt) to your email and send to support AT ninjatrader DOT com
Make sure to reference this thread in your email.
Thank you,