PDA

View Full Version : Trades missing in Account Performance

Michael Larsen
06-09-2010, 12:07 PM
Hi NT

I am live trading.

I find sometimes a trade is missing in the Account Performance.

I can see the trade in the main Executions but not in the Account Performance nor in the Executions in the Account Performance .

In other case I can see a trade in the Executions in the Account Performance but still it is not in the other statistics in the Account Performance.

All the trades I am refering to was done on my live account and I only select that in the Account Performance and I have the instruments ticket on in the Account Performance as well.

What is the probelm?

Best regards

Michael
NinjaTrader_RyanO
06-09-2010, 12:14 PM
Hi Michael Larsen,

Thank you for your post.

The Account Performance tab is not a dynamic screen and so when you place a trade if you are on the account performance tab it may not show up until you navigate to a separate tab in the Control Center and then back the Account Performance and then regenerate.
Michael Larsen
06-09-2010, 12:40 PM
Hi

Thanks for you reply, but this is not the solution I have tried this. Even closing the application an open again still some trades are missing.

Best regards

Michael
NinjaTrader_RyanO
06-09-2010, 12:41 PM
Michael,

Can you please let me know if the Group Trades by ATM strategy is checked.
Michael Larsen
06-09-2010, 01:31 PM
Hi,

Yes This box is checked,

Best regards

Michael
NinjaTrader_RyanO
06-09-2010, 01:46 PM
Michael,

If you uncheck that box do you see all of the expected trades. If you do not can you please send an email to support[at]ninjatrader[dot]com and please attach some screenshots of your Account Performance with and without that box checked.

To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.


Can you please reference this forum post if sending in the email with that information.
Michael Larsen
06-09-2010, 01:56 PM
Hi,

Great - That solved the problem by un-ticking the box.

Thanks a lot for your support.

Berst regards

Michael