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geotabs
06-02-2010, 02:19 PM
This morning when I was in demo mode on chart trader I made 5 trades the first I hit sell bid for short, when the order came up on the PnL I was down 104.00 it seemed chart trader froze but i was getting data in charts and T&S, the second trade I went long and was up 50.00 and I tried to sell bid and it did not fill so I tried to hit close and not only was that frozen but all buttons on chart trader were and this also happened on the last trade?
I defrag every second day and this is the first time this has happened, any clue as to what would cause this?

Thanks

NinjaTrader_Kyle
06-02-2010, 02:37 PM
Hello geotabs,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find the trace file in the My Documents > NinjaTrader 6.5 > Trace folder.
The trace file will be named 'trace.20100602.txt'.