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dsraider
05-17-2010, 04:50 AM
Hi,

NT was forced to shut down this morning and will not let me reconnect. I've tried restarting my computer as well but had no luck. Please see the attaced error messages, as I am unable to connect and send trace files.

Thanks,
Dave

NinjaTrader_Jason
05-17-2010, 04:56 AM
Hello Dave,

Can you please send me your latest log and trace files. You can find these files at the following locations:

Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20100517 for today. (log.yyyymmdd for any other date)

Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20100517 for today. (trace.yyyymmdd for any other date)

Please include them in a response to the email I just sent you. You should be able to attach these files by dragging them into your email. If not, please check with your email vendor how to attach files.

dsraider
05-17-2010, 05:04 AM
Thanks, Jason. Files sent.

Dave