View Full Version : I just get a blank chart.
BlueSky
08-02-2007, 10:45 PM
I just installed NinjaTrader 6.
I connect to simulating trading, then I try to bring up a chart, but it's always white with nothing on it.
I thought I followed the instructions correctly. Any suggestions?
Thanks,
Dan
NinjaTrader_Dierk
08-02-2007, 11:13 PM
Welcome at NinjaTrader.
- Which broker feed are you connected to? Or just the Sim Feed?
- Which instrument do you have an your chart?
- Please check the logs. They usually hold an indication of what's going wrong.
NinjaTrader_Ray
08-03-2007, 03:56 AM
The connectivity provider you are connecting to likely does not provide Historical Data. Keep in mind, NinjaTrader is NOT a market data vendor.
Following is a link to a matrix that displays our connectivity providers and their varying levels of service relative to market data.
http://www.ninjatrader-support.com/HelpGuideV6/HistoricalData.html
I have a wide range of instruments that populate fine. Was able to select QM sept contract in instrument manager, says it is loading data then nothing... I have tried to download from IB where I can display historical data and trade the instrument. Also tried from zen-fire. Any suggestions?
NinjaTrader_Dierk
08-03-2007, 05:01 AM
I have a wide range of instruments that populate fine. Was able to select QM sept contract in instrument manager, says it is loading data then nothing... I have tried to download from IB where I can display historical data and trade the instrument. Also tried from zen-fire. Any suggestions?
Please see here: http://www.ninjatrader-support.com/vb/showthread.php?t=2744&highlight=nymex
BlueSky
08-04-2007, 12:04 AM
I'll try the suggestions.
(I think my problem is that I wasn't connected to a service provider)
Dan