Zenfire and 64bit Paradox

[talebi818]

So you cannot use Zen-Fire if you are using a 64bit computer?

I tried to connect to it by using the 64bit version of NT7 but it says i have to use the 32bit. So when i use the the 32bit to connect, it says its connecting but never connects.

Is this a major problem or is it just me?


Thanks

[NinjaTrader_Jason]

Hello talebi818,

It should work in 32 bit. Can you please check for software, such as (corporate) firewalls, spyware and anti-virus software, that could be blocking the connection.

Try recreating the connection and double check if the username and password information is entered correctly. If the issue remains, please send me your Zen-Fire username and password to support[at]ninjatrader[dot]com. Please reference this forum thread and put 'Attn Jason' in the subject header.

[visounds]

Can anyone tell me when this is happening. I have received comments from someone in Zen-Fire stating:

"Zenfire is 64 bit the issue is that NT has not written to the 64 bit API yet"

It is quite frustrating as I have a huge issue with stability and lag with my 32bit NT that I really want to get a away from.

Please let me know.



Hello talebi818,

It should work in 32 bit. Can you please check for software, such as (corporate) firewalls, spyware and anti-virus software, that could be blocking the connection.

Try recreating the connection and double check if the username and password information is entered correctly. If the issue remains, please send me your Zen-Fire username and password to support[at]ninjatrader[dot]com. Please reference this forum thread and put 'Attn Jason' in the subject header.

[NinjaTrader_Dierk]

Could you please let me know who from ZenFire provided that statement?

Also: we are working on getting 64bit support for ZenFire, unfortunately there are technical issues which are not yet resolved as of yet. We'll keep you posted as soon as these issues would be overcome.

[Digamma]

Hallo Dierk, ich habe gesehen das du meine sprache verstehst- ich habe ein problem mit Win 7, 64 bit System
jede version von nt leuft auf 64 bit unstabil, wird es in der nächsten monaten da noch was geschehen? wann konnte mann mit der lösung rechnen
Danke
Boris

[NinjaTrader_Dierk]

Unfortunately we only provide support in English. Please provide details on your issues in a separate thread (if not related to the original issue). Thanks in advance