Host/Price Port

[guy]

I'm using Ninja to trade through a PATS broker. On the settings manager I have Host and Price Address filled in and the Host Port is 9990 and the Price Port is 2001.

My ISP provider prioritises certain protocols. They are: HTTP, HTTPS, FTP, Mail (POP3 & IMAP), SSH, Telnet

There are more details on this prioritisation here: http://www.telkomsa.net/products/adsl_telkom_internet.jsp

I find that now and then, Ninja disconnects. Could this be because because of the protocol prioritisation and would changing to a different host/price port help the problem.

Thanks.

[NinjaTrader_Ray]

That will not reduce the number of disconnects. Try having your ISP give you a static IP address, that can help.

Ray

[guy]

How would a static IP address help?

I believe that my ISP gives me a new IP address each time I connect to them or every 24 hours if I remain connected for longer than 24 hours.

[NinjaTrader_Ray]

Pats servers establish a connection to your IP address. When dynamic IPs change, the connection must renegotiate. Sometimes during this process you can get the disconnections.

[guy]

I can understand the problem if the IP address keeps on changing but I'm under the impression that my IP address remains static for 24 hours or until I reboot the router so effectively this means that the IP address remains static during any trading period of 7 hours.

On some days I experience frequent disconnects and on others none. Is the reason for the disconnect logged? If so where?

Regards,

Guy

[NinjaTrader_Ray]

No reason is logged. Then the disconnects are due to ISP related issues.