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werido
02-27-2010, 07:46 PM
HI,

I'm not able to connect my ninjatrader to mbtrading on windows 7. I can log in using the mb trading navigator fine, but I get an error message when logging in with ninjatrader. vista works fine. Is there a known issue with windows 7 and mbtrading on ninjatrader?
I can log into PFG Best with ninja trader on windows 7, but that uses a different kind of connection than mb trading. So how do I get mb trading to work on windows 7.

Thanks.

NinjaTrader_Ben
02-28-2010, 09:12 AM
Hello,

On Win7, try removing the connection (tools>account connections>remove) then repairing the database (tools>options>misc>repair db) then add the connection back.

Are you using Navigator version 11.3.04? If not, please remove your current one and get the supported one here:
http://www.ninjatrader.com/webnew/support_MB.htm

werido
02-28-2010, 09:44 AM
Hi, that didn't work. I still can't connect to mb trading on win 7. I get 2 errors. The first is a quick screen that says "unable to load version information. Please reinstall the application". Then that disappears a split second later and I get "Login failed: MBT Navigator login failed, please check username/password"

NinjaTrader_Ben
02-28-2010, 08:09 PM
Hello,

I recommend emailing us your connection information from help>mail to support so we can test your connnection.

daytrader21
03-13-2010, 05:00 AM
Hi,

I am experiencing a similar problem when trying to connect to mb trading while using windows 7. Have you guys been able to figure this one out or should I email my connection information to you as well?

NinjaTrader_Ben
03-13-2010, 10:12 AM
Hello,

Yes, please email us your connection information and a description of what the issue is and we will test it for you.