NT Not Launching

[Jim-Boulder]

The following problem was occurring before upgrading to NT 6.03 as well as after upgrading . Running Vista Business.

* Ninja will not launch from start menu
* will not launch double clicking the .exe in the bin file
* sometimes clicking the .exe in bin file multiple times repeatedly WILL eventually launch NT

Here's what has been done in attempts to correct this problem:

* uninstalled 6.02, cleared browser cache, reinstalled (repeated this multiple time)
* same with 6.03

Any suggestions?

[NinjaTrader_Dierk]

What if you go "right click -> Open"?

[Jim-Boulder]

Same result.
also, FYI, am logged in as an administrator, also have set it in XP-2 compatiability mode, all without success.

[NinjaTrader_Dierk]

Sorry, then I'm out of ideas apart from brute-force suggestions like:
- uninstall NT
- uninstall .NET 2.0
- clear browser cache
- download .NET 2.0 again and install
- download NT again and install

[NinjaTrader_Dierk]

If you have NT6R3 installed: Could you please PM me the zipped files in <my documents>/NinjaTrader6/traces (dierk AT ninjatrader DOT com). May be the trace files hold some valuable information...

[JeremiahS]

Same result.
also, FYI, am logged in as an administrator, also have set it in XP-2 compatiability mode, all without success.

I was having the same problem and tried re-installing to no avail, nor did opening as administrator work.

Then I changed the properties to run it as XP-SP2 and run as admin and then it finally launched.

And it seemed to work if I launch it directly from the app, the desktop icon still doesn't work.

So it launched twice and now it won't launch anymore, and I'm stuck. I launched it and obtained some historical information, then ran some backtesting and exited. That's all.

[NinjaTrader_Dierk]

Please contact support AT ninjatrader DOT com for further instructions.

[Silversea]

Never had this problem with NT 6.5

This one ( NT7 ) will show in the Task Manager Processes but it will not open in the desktop ? and it was working fine the first day Friday , Jan 14 !

What is wrong with this ? !

[NinjaTrader_Chip]

Hello Silversea,

Thank you for your post.

Please send your Log & Trace files for the date this occurred.

From the NinjaTrader Control Center go to Help > ‘Email to Support…’ and check the box by “Log & Trace file”

Please also make sure to include a reference to this forum thread.

Thank you,