View Full Version : e signal connection woes
knightrider123
06-19-2007, 12:46 AM
Hi,
I have downloded the latest version of esignal. I created an account for it using account connection. I get this message. Attached i the picture of the error message. Pls help.
Knightrider123
NinjaTrader_Dierk
06-19-2007, 12:48 AM
Can't see image. Too small.
knightrider123
06-19-2007, 12:58 AM
The mesage says that :
Login failed: Most likely you do not have installed the recommended version of Esignal
Please download from www.ninjatrader.com
Exception: Could not find a part of the path c:\documents and settings\manishs
NinjaTrader_Dierk
06-19-2007, 01:03 AM
>> Could not find a part of the path c:\documents and settings\manishs
This is the real problem.
- Is this the complete error message?
- Is NT installed in that directory?
- Is this directory located somewhere on the network or on your local PC?
knightrider123
06-19-2007, 01:17 AM
>> Could not find a part of the path c:\documents and settings\manishs
This is the real problem.
- Is this the complete error message?
- Is NT installed in that directory?
- Is this directory located somewhere on the network or on your local PC?
This is the complete message
NT6 is installled in c:\documents and settings\manishs\Ninjatrader6
Yes the directory is on a network.
Pls could you provide me with a solution
NinjaTrader_Dierk
06-19-2007, 01:32 AM
>> Yes the directory is on a network.
We experienced issues when <my documents> is located on a network. There is no resolution to it as of now, apart from installing it on a local PC only.
knightrider123
06-19-2007, 01:44 AM
Hi,
I just confirmed it from the netwok guys that c:\dcuments and settings\manishs\ninjatrader6 is on the c drive. it is not on the network is it necessary that NT6 needs to be loaded on c:\programfiles.
NinjaTrader_Dierk
06-19-2007, 01:46 AM
Where is NT installed right now?
knightrider123
06-19-2007, 02:10 AM
right now NT6 is located in c:\documentsandsettings\manishs\mydocuments\Ninjat rader6. It is on c drive but not in c:\programfiles.
Will reinstalling it in c:\programfiles help
NinjaTrader_Dierk
06-19-2007, 02:25 AM
Standard NT6 installation creates 2 different directories:
- <program files>/NinjaTrader 6, holding all the (read only) program files. This by default is "c:\Program Files\NinjaTrader 6"
- <my documents>/NinjaTrader 6, holding all your (writable) user files. This by default is "My Documents\NinjaTrader 6"
Both directories should be located in your local PC.
NinjaTrader_Dierk
06-19-2007, 02:34 AM
I posted a thread on how to potentially resolve the issue you experience: http://www.ninjatrader-support.com/vb/showthread.php?p=11586#post11586
knightrider123
06-19-2007, 04:15 AM
I tried to go to the link that you mentioned and try to follow the steps. I have a strange problem. I know that .network 2 is already installed on my pc. I can see it in add/remove programs.
But when I try to edit it in contol panel\administrative tools i can see only .network ver 1. Not sure what is the problem. I am all confused.
Dear Dierk thanks for all the help you have extended to me.
Regds,
Knightrider123
NinjaTrader_Dierk
06-19-2007, 04:17 AM
This is .NET SDK 2.0 which you need to download and not (!) the .NET 2.0 runtime which you already have on your machine.
knightrider123
06-21-2007, 12:07 AM
Hi Dierk,
i triend to install that SDK thing from the link that you posted. Still i keep on getting the same message... So it is still not working. I have foll on my pc.
.Net framework 1.1
.net framework hotfix
.net framework 2.0
.net framework SDK.
What do I do.
NinjaTrader_Dierk
06-21-2007, 12:11 AM
Sorry, what do mean by "I have foll on my pc".
Where are these directories located on your PC? Please provide complete (!) patch names:
- <my documents>/NinjaTrader6
- <program files>/NinjaTrader6
knightrider123
06-21-2007, 12:21 AM
Sorry for the confusion.
I mean to say that I have all the .net framework things on my computer. Thought I let you as in one of the threads you told someone to knock of that .net framework 1.1 and hotfix and keep only net framework 2.
you remember the link you sent two days ago of how to run NT6 on a network. I dnloaded that SDK thing and made the changes recommended there in.
Incidently last night i set up NT6 at my house. It was a breeze and all was fine. I know a number of people in who have set up NT6 on pc connected to a network
NinjaTrader_Dierk
06-21-2007, 12:27 AM
I'm at a loss.
- is there now a problem at all?
- if no -> please let's close this issue
- if yes -> what problem do you have?
- is the problem the same as the first in this thread or a different one
If it's a different on, then please raise it on a different new thread. Thanks
knightrider123
06-21-2007, 12:39 AM
Two days ago I posted that I get the following message:
The message says that :
"Login failed: Most likely you do not have installed the recommended version of Esignal
Please download from www.ninjatrader.com
Exception: Could not find a part of the path c:\documents and settings\manishs "
In reply to this you posted this link that could potentially solve the problem
http://www.ninjatrader-support.com/vb/showthread.php?p=11586#post11586
I did what was mentioned in the above link but still the problem persists.
Hope things are clear now
NinjaTrader_Dierk
06-21-2007, 02:03 AM
Where are these directories located on your PC? Please provide complete (!) path names:
- <my documents>/NinjaTrader6
- <program files>/NinjaTrader6
knightrider123
06-21-2007, 03:19 AM
Attached is the pictre of the file search for Ninjatrader. One folder is in C:/programefiles/
And the other is in c:documentsandsettings/manishs/mydocuments/Ninjatrader6.
Hope you can see the picture
NinjaTrader_Dierk
06-21-2007, 03:33 AM
Great.
Please post again the error box you get as you try to connect to eSignal. There no longer should be size issue with the image. Thanks
knightrider123
06-21-2007, 03:38 AM
Ok here you go..
My guess is that I should uninstall NT6 and re install it.
NinjaTrader_Dierk
06-21-2007, 03:56 AM
Ok, let's try this:
- uninstall NT6 via control panel
- clear you browser cache
- download latest NT6R3 and save to your desktop: www.ninjatrader-support.com/ninjatrader/nt6/NinjaTrader.Install.msi
- install
knightrider123
06-21-2007, 04:43 AM
Dear Dierk,
This worked seems to work fine now. Ya ya yipee yipee ya ya. Thanks buddy. Thanks for everything and may God bless you.
NinjaTrader_Dierk
06-21-2007, 05:09 AM
Glad to hear that.