View Full Version : Internal Error in Simulator
rmmsmh
03-29-2005, 01:05 AM
Today I am getting an error message in the simulator and NT shuts down. The cash balance comes up way out of wack with a large negative number. I am using version 4.037. What should I do to fix this. Thanks.
Bob
NinjaTrader_Ray
03-29-2005, 01:44 AM
Please delete -
C:\Program Files\NinjaTrader 4\Data\accountData.xml
Ray
rmmsmh
03-29-2005, 02:08 AM
Hi Ray,
I did that and restarted NT, went to enter an order in the Sim and I get the message Order Exceeded Buying Power. Then I get the Internal Error Message and it shuts down again. Help.
Bob
NinjaTrader_Vincent
03-29-2005, 02:11 AM
Hi Bob,
Tools-->Settings Manager, Simulator Tab, Set the "Starting Cash Value" to a new value and press the "RESET" button.
Vincent
Customer Service
NinjaTrader, LLc
rmmsmh
03-29-2005, 02:20 AM
Hi Vincent,
I did that also. There is an error somewhere that is changing the cash value in the Sim account. When I enter the order the Sim cash account changes from 15,000 to- 495,800. Then it shuts down. Thanks.
Bob
NinjaTrader_Ray
03-29-2005, 03:09 AM
Check the value of your simulator margin for the instrument you are trading. Please set it to a value in line with what margin rates you receive from your broker.
rmmsmh
03-29-2005, 05:04 AM
I checked the margin and it was OK. Still getting the same message. Any other ideas. Thanks.
Bob
NinjaTrader_Ray
03-29-2005, 08:16 AM
Please delete -
C:\Program Files\NinjaTrader 4\Data\accountData.xml
Restart NT, then tell me what the account value of the SIM-101 account is in the Account Tab of the control center window.
Ray
rmmsmh
03-29-2005, 09:19 AM
Ray,
The account cash value is 50,000. The buying power is also 50,000.
Bob
NinjaTrader_Ray
03-29-2005, 11:28 AM
Did you reset the account value to 50,000 by chance after deleting the file?
rmmsmh
03-29-2005, 11:56 AM
No, it just came up that way.
NinjaTrader_Ray
03-29-2005, 12:56 PM
Ok, so now place a sim order for 1 contract and tell me what the sim account value is?
rmmsmh
03-30-2005, 12:48 AM
It goes from 50,000 to -50,000.
Bob
NinjaTrader_Ray
03-30-2005, 01:09 AM
For the contract that you traded, what is the Simulator Margin value in the Instrument Manager?
rmmsmh
03-30-2005, 01:21 AM
The margin value is 100,000.
rmmsmh
03-30-2005, 03:20 AM
I played around with the margin balance and now it seems to be working just fine.
Thanks for your help.
Bob
NinjaTrader_Ray
03-30-2005, 03:44 AM
great. I was just going to say that is about 98,000 too high!
NinjaTrader_Ray
03-30-2005, 03:44 AM
great. I was just going to say that is about 98,000 too high!
tdubnik
04-12-2005, 11:03 AM
I am having a similar problem with YM.
I checked the instrument managerbut can't find anything about "Simulator Margin". Where exactly is it and how do you change it?
tdubnik
04-12-2005, 11:08 AM
Sorry,
I must have been blind. I've found it now.