Can't Load ES mini charts

[zivvv]

Hello.

I'm using NT 6.5.1000.14 and my broker is Mbtrading.
When I connect to MBT I can get the quote of /ESZ9 or /NQZ9 in my MBT Navigator.
I've edited the Instrument Manager - symbol ES 12-09 to use /ESZ9 for MBT, However when I try to load a chart of ES nothing happens and the chart does not update (I get no error also not in the logs).

The mini's (ES , NQ , etc ...) are the only symbols that I can't load .

Can you please tell me what is wrong ? :confused:

[NinjaTrader_Kyle]

Hello zivvv,

Thank you for your note.

Please make sure you are using MBT Navigator Version 11.3.0.4. If you are not using this version of the Navigator, you can download it here: http://www.ninjatrader-support2.com/ninjatrader/MBT/mbtnavigator.11.3.0.4.exe

If/When you are using this version, please reset your instrument list then test ES and NQ again.
To reset your instruments please: go to the Tools menu, select the Options menu item, select the Misc tab, and then click on 'Reset Instruments'.

[zivvv]

Hi


I'm using MBT Navigator Version 11.3.0.4.
I've made the reset of the instrument list then tested ES and NQ again.
I still can't see the chart updating (blank).


:confused:

[NinjaTrader_Kyle]

Hello zivvv,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most recent trace file.
You will find the file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

[zivvv]

I found the problem.
The default ES , NQ ,etc ... are marked as Globex.
I've changed it to default (and untick the Globex) and now it is working.