NT 6 hangs on restart after IB auto shutdown

[Drew]

I have been using NT 6.0.1000.2 with charts for past week. IB auto-shutdown prior to closing out NT6. I was able to close NT6 normally. When I went back to open NT6, charts populate in right places then it hangs while trying to restore workspace. Need to force task to shut down. What do I need to do to get it to start again (assume that I need to ditch current workspace)? Is there a way to save workspace and archive so I do not have to manually rebuild workspace again?

[NinjaTrader_Ray]

We have identified an issue related to workspace recovery. This will be addressed in our next update due out within the next few weeks. Thanks for reporting this.

[Drew]

OK, workspace recovery will be good. The question is how do I get NT to start cleanly. do I need to reinstall? If I need to reinstall how to I find my activation key since I can't retrieve it?

[NinjaTrader_Ray]

Sorry I missed that part.

When NT is shut down, delete the following and restart.

My Documents\NinjaTrader 6\workspaces\Default.xml

[Drew]

I have now definately confirmed that when IB terminates itself prior to NT6 being shut down that NT6 will hang on opening next time. While I am now proficient at manually rebuilding my workspace... Is it posiible to just save a good workspace in a separate folder to use as a replacement if a workspace is corrupted?

[NinjaTrader_Dierk]

- please disconnect NT from TWS before TWS terminates the session
- yes, you can save and restore the workspace file

[garciaal]

I love Ninja, save one thing. I can't get the da** thing to load up when I start it up. Hangs up loading workspace. Please help, this is becoming a royal pain in the arse. I am running the latest ver 6.2 thought that this would resolve the problem, no such luck.

[NinjaTrader_Dierk]

There is a bug in NT6R2 which could result in NT hanging on startup. We addressed this issue by a custom build. Please:
- uninstall NT6 via control panel
- install custom build from here: www.ninjatrader-support.com/ninjatrader/nt6.custom/NinjaTrader.Install.msi

[garciaal]

That is the installation I am running. Any other words of wisdom, from anyone to help resolve this problem. I'm becoming very frustrated. Ninja has a great product if I could just it to go.

[NinjaTrader_Dierk]

Sorry to hear that.

What exactly is the issue:
- you start NT which your charts etc. up and NT is hanging OR
- you then connect to your provider (which one?), you get the data loading form and NT hangs there?

[tb2000]

Reading this thread it seemed like the problem was fixed with a prev rel of NT (am using the latest 6.5.1000.4).

However I had the same problem twice now (NT hanging during start apparently while restoring "workspace" - after a system reboot/first boot of day)

I am using IB - plus I had a disconnect from the IB side probably as a timeout (I am presently logging into a paper trade account at IB).

Killing the NT task from ProcessExplorer and starting NT again resolved the issue.

I have .NET 2.0 SP1 , 3.0, 3.0 SP1 and 3.5 installed on my machine - I lost 2.0 previously installed when trying to follow some hints in the forum. In the process MS now refused to remove 2.0SP1 and as a result I can not reinstall plain 2.0 now (@!"§$%&/) but NT apparently is at least not complaining.

Any hints?
Thanks!
tb

[NinjaTrader_Dierk]

Is this Vista or XP?

[tb2000]

The machine is using XP SP2.
tb

[NinjaTrader_Dierk]

You then could try uninstalling NT and all (!) .NET versions and next reinstall .NET 2.0 only and NT.

[tb2000]

I have other applications that require the other framework versions.
When is NT going to use 3.0 or 3.5?
tb

[NinjaTrader_Dierk]

NT7 (beta end of this year) will use .NET 3.5.