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tshirtdeal
09-22-2009, 03:07 PM
My computer had a bad crash today an NT was invloved, I got an NT error scren pop up, my computer froze and things went bad.

I finnaly got the computer to recover, reloaded NT and did a fix of the database.

On restart of NT one of my charts, the one I was in a live trade on, would not come back up, all the other charts did.

The chart I was trading just stayed black, could not close it or open the symbol in a new chart. Try to reload historical data and no go. This happened 2 times today.

Can someone tell me what they need to check it out and see what caused this? It has me very scared to trade tomarrow as I was live in a big trade when all this started happening. This is a live account BTW

TIA,
Reed

NinjaTrader_Kyle
09-22-2009, 03:09 PM
Hello tshirtdeal,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com.

In the message, include the following:
1.) A link to this forum thread.
2.) Your log and trace files from the date the crash occurred.
You will find the log file here: My Documents > NinjaTrader 6.5 > Log > log.YYYYMMDD.txt
You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

tshirtdeal
09-22-2009, 03:36 PM
Ok, thanks Kyle...