ATI - Performance Viewer - Templates

[TapeReader]

I have been passing orders today to Ninja via ATI.

The ATI order automatically invokes a pre-established ATM Template.

When I run trade statistics in the Performance Viewer and check only the Templates that I used for for the ATI trades, the report comes up empty.

Can Support shed some light on this?

Thanks in advance,
C

[NinjaTrader_Josh]

Please check that you have not filtered it out to the incorrect account, dates, etc. Suggest you first try without any filtering at all.

[TapeReader]

It seems that if I disable even one (regardless of which one it is) of the Templates the report comes up empty.

I am leaving all other columns(Accounts | Instruments | Providers) completely checked.

Might it be something else?

Thanks,
C

[NinjaTrader_Josh]

Please confirm, does it work when all filtering is off?

[TapeReader]

When all filtering is off (all boxes are checked) the report generates correctly.

When all boxes are un-checked, a popup window is launched that says, "You need to select an account to generate statistics."

If I un-check some instruments the report works...this behavior only seems to arise with Templates.

Thanks,
C

[NinjaTrader_Vincent]

Hi,

Can you send a note to support at ninjatrader dot com with your phone number included. Also refer to this post.