NT6 crash

[gretrader]

Hi
My NT6 does not respond. I logged off yesterday without closing some charts, so perhaps this is were the problem lies?
I cannot close charts nor control center. The only way out is to tell the application to stop via the Windows task manager.
Any help, please?

[NinjaTrader_Vincent]

Hi,

thank you for your post.

Have you tried a reboot? Does it give you the same results?
Can you otherwise go to the windows control panel under add/remove programs and locate NinjaTrader. Then click Change--> Repair.

Let me know if this works for you.


Vince

[gretrader]

Hi
Thank you .for your prompt reply.
I would not like to reboot just yet, as I am trading.
I have tried the repair stuff but it did not work. Control center and 54 charts (at least their icons) still appear in the taskbar at the bottom of the screen

[NinjaTrader_Vincent]

Gretrader,

I recommend to do a reboot first to see if that corrects the issue before looking at other options.


Vince

[gretrader]

Ok, will do tonite, or when the sharks will go to lunch
I will let you know.
Cheers

[gretrader]

Rebooted and I have the same problem. Should I uninstall and install again?

[NinjaTrader_Dierk]

Do you still 54 charts open? -> please try to close them (or most of them).

If you can't, then I suggest resetting the workspace by deleting <my documents>/NinjaTrader6/workspaces/default.xml.

[gretrader]

Done. It seems to work.
Thanks

[NinjaTrader_Dierk]

Great. Thanks for the feedback.