View Full Version : cant load some instruments
lindsayf
08-27-2009, 07:51 AM
I can load up YM, CL, 6E but cannot load TF (9-9)or GC(12_9) . No problem yesterday.
Any tips?
NinjaTrader_Bertrand
08-27-2009, 08:12 AM
lindsayf, which broker or feed are you using? Do you get any errors in the log tab of the Control Center?
lindsayf
08-27-2009, 08:28 AM
no errors logged..some charts just wont load..Zenfire feed..never had this problem before?
lindsayf
08-27-2009, 08:32 AM
in the same template I can, for example, load YM in 10 seconds, the select Es with the same parameters and it will not load..nor will GC..or TF...then I can reload YM with no issue.?
NinjaTrader_Bertrand
08-27-2009, 08:32 AM
lindsayf, checked mine here and can load TF and GC without any issues. I would suggest you delete your ZenFire account connection and Repair the DB under Tools > Options > Misc. After this recreate the ZenFire account connection fresh - http://www.ninjatrader.com/webnew/support_ZenFire.htm
NinjaTrader_Bertrand
08-27-2009, 08:34 AM
It might be a corrupted workspace / template file - have you tried loading the instruments without any template applied?
lindsayf
08-27-2009, 09:14 AM
rebooted NT fixed problem..should have done that first...so probably a corrupted tmeplate//thks