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View Full Version : no Zenfire Data?


trader_rick1234
08-03-2009, 02:55 PM
I've been trying out NT using TDA connection, but wanted to try Zenfire..so I signed up for demo.

Do they provide real-time data in the demo???

Anyway, I open up NT, enter the license key that they say to enter and

1.) now my TD connection is gone and cannot be setup
2.) I don't actually get data from Zen Fire

Sorry of this is a dumb question but what am I doing wrong? Oh also, I tried connecting to Zenfire using my license key too. I'm probably misunderstanding Zenfire demo. I mean there was no mention of expiration like 2 weeks or something like with E-signal I think it was.

Anyway, I would very much appreciate anyone's help.

NinjaTrader_RyanO
08-03-2009, 03:31 PM
Hello Trader Rick 1234,

Thank you for your post.

1) The Zen Fire demo connection will provide real-time data. The Zen Fire demo functions exactly like a non demo, with the exception that the demo is set to expire in 30 days.

2) Can you please tell me what license key you are using. You can send this information to support@ninjatrader.com ATTN Ryan

3) You will need to create an account connection to Zen Fire using the following guide. If you have already done this and are not receiving data can you please tell me what instrument you are trying to view and where in the software you are attempting to receive that data.
http://www.ninjatrader.com/webnew/support_ZenFire.htm