avalanche800
07-09-2009, 05:09 PM
I have been using a demo version of ninja trader. However, i have been having a problem starting ninja trader. When i try to star i get a message that ninja trader has encountered a problem and needs to shut down. I keep getting the same message even after i tried removing and reinstalling
NinjaTrader_ChristopherJ
07-09-2009, 05:24 PM
Hello avalanche800,
Thank you for your post.
Can you please email me your log and trace files.
Trace file will be located by going to Documents->NinjaTrader 6.5->Trace-> trace.20090709.txt
Log file will be located by going to Documents->NinjaTrader 6.5->Log->log.20090709.txt
Please send them to support at sign ninjatrader dot com and please put Attn: Chris ticket# 192378 in the subject.