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BenParis
05-08-2009, 11:48 AM
Sorry bad english i'm french.

I use NT with TWS Interactive brokers. I have no problem for futures US (ES NQ YM) but with french futures cac 40 i have a problem.

I see bid/ask and can Buy or Sell but only with Control Center (Orders). I can't see chart with index cac 40 or futures cac 40 and dynamic and static SuperDom don't work too. I have nothing.

A solution ? I want to but NT but i must have charting and SuperDom with these FUtures

Thanks

NinjaTrader_Bertrand
05-08-2009, 12:31 PM
Hi BenParis, welcome to the NinjaTrader support forums! Please make sure you're using IB TWS version 892.7 with the latest NinjaTrader 6.5.1000.10 release version - http://www.ninjatrader.com/webnew/support_connectionguides.htm

Also I would suggest you go to Tools > Options > Misc and Reset your Instruments, then restart Ninjatrader, reconnect to IB and recheck the CAC40 futures.

If this does not help, please go to Tools > Instrument Manager and remove the CAC40 contract from the left default list with the > button.

Then locate the CAC40 master instrument in the middle list, select the correct expiry (06-09) and add it fresh to your default list the < button.

After this please recheck your SuperDOM and see if the data streams in well.

BenParis
05-08-2009, 12:33 PM
Thanks i try it

BenParis
05-08-2009, 01:01 PM
I use IB TWS version 892.7 with the latest NinjaTrader 6.5.1000.10 release version. I was last IB version and Ninjatrader 6.5.1000.09

All version are ok but now i have nothing for French Futures.

Error message is : Error validating request:-"xb" : cause - Please enter exchange ServerValidateError

I hope it will be help you...

NinjaTrader_Kyle
05-08-2009, 01:05 PM
Hi Ben,

Thank you for your reply.

Can you please send an email to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

If you would list the instrument(s) you are trying to get data for, that would be great!

NinjaTrader_Bertrand
05-08-2009, 01:10 PM
BenParis, please follow my second solution in post 2 and add the CAC40 June with the MONEP exchange to the default list, this should do it.

BenParis
05-08-2009, 01:28 PM
Thanks we progress : control center and DOM works !!! Just chart don't work with futures french... No refresh, just first tick (bid and ask) and frozzen :confused:

NinjaTrader_Bertrand
05-08-2009, 01:44 PM
Is this for tick charts or for time charts? Please keep in mind that the IB connection does not offer a historical tick data backfill, it should work fine for minute charts using an IB live account.

BenParis
05-08-2009, 01:58 PM
Thanks for your help, i send you monday a screenshoot for my problem.

I appreciate your help and i take your NT for life. It's an incredible software