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yellowTrader
04-14-2009, 07:15 AM
Hi, I have attached a file which shows my problem with charttrader. It seems when I have a position , some large number appears in the chart which distorts the actual chart value.

NinjaTrader_RJ
04-14-2009, 07:38 AM
Hello,

Thank you for your post.

1.) Please restart NinjaTrader and see if the issue is corrected.

2.) If not, repair your database: Tools --> Options --> Misc --> Repair DB.

yellowTrader
04-14-2009, 08:33 AM
I did both and have the same problem.

yellowTrader
04-14-2009, 08:35 AM
By the way I don't have this issue with NQ or GC . Only with ES.

NinjaTrader_RJ
04-14-2009, 08:39 AM
Can you please ensure the following:

1.) Make sure you are on the latest version of NinjaTrader 6.5.1000.9. You can check under Help --> About.
If not, please download from this link: http://www.ninjatrader.com/webnew/download_trading_software.htm

2.) Make sure you have the most up to date connection settings for your data provider from the connection guide: http://www.ninjatrader.com/webnew/support_connectionguides.htm

If you are on the most recent versions, please go to Help --> Mail to Support within NinjaTrader. Put Attn: Ray Stein in the subject and reference this post. Also make sure your trace and log files are checked.

Thank you!