ZenFire and ES/NQ

[dnoff]

Yesterday at about 4:15 EST, I stopped recieving any data at all from my Zen data feed. I repaired the database, stopped and starting the connection several times, restarted the machine also. There is no errors in the logs (it just says I am connected to Zen) and NT shows I am connected, but I get no current data. I have also checked my username/pwd and this is current.

I did run a tracert from my machine and got the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>tracert 64.202.118.132

Tracing route to ip-64-202-118-132.7ticks.com [64.202.118.132]
over a maximum of 30 hops:

1 8 ms 7 ms 8 ms ppp-71-139-47-254.dsl.snfc21.pacbell.net [71.139
.47.254]
2 7 ms 7 ms 7 ms dist1-vlan52.snfcca.sbcglobal.net [206.13.3.65]

3 7 ms 8 ms 8 ms bb1-10g2-0.snfcca.sbcglobal.net [216.102.176.224
]
4 9 ms 9 ms 9 ms 151.164.38.59
5 9 ms 9 ms 9 ms asn4436-nlayer.pxpaca.sbcglobal.net [151.164.251
.34]
6 10 ms 9 ms 9 ms tge3-1.ar1.sfo1.us.nlayer.net [69.22.143.114]
7 25 ms 25 ms 25 ms tge1-1.ar1.slc1.us.nlayer.net [69.22.142.98]
8 58 ms 58 ms 59 ms xe-2-1-0.cr1.ord1.us.nlayer.net [69.22.142.101]

9 59 ms 126 ms 58 ms 111.xe-3-3-0.cr1.ord1.us.scnet.net [216.246.88.1
62]
10 59 ms 71 ms 65 ms v21.ar1.ord1.us.scnet.net [216.246.95.243]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

So it would seem to me there is something seriously wrong at Zen somewhere as there is no path to their servers anymore.

[NinjaTrader_Jason]

Hello dnoff,

I just tested the Zen-Fire connection on my end and received data for the ES 03-09 and NQ 03-09 as expected.

Are you still unable to receive data?

If so, try removing the current connection at Tools-->Account Connections and create a new one.

[dnoff]

Thanks for thye update. I tried doing this (removing the current connection and adding a new one) and the data is still "hung".

Any other thoughts?

[NinjaTrader_Jason]

Hello dnoff,

Data is not streaming since it is Saturday.