PDA

View Full Version : Log-in Failed


Quicktrader10
12-08-2006, 03:33 PM
I downloaded the latest NT version, entered license key, ID, password, started NT, went thru the Control Center - Tools - Account Connections process, selected my broker and Zen-Fire provider, etc. Anyway, when I now click on "Connect", I get a message that says: "Login failed, check your account connection parameters and your internet connection." I don't see any problems there. I tried rebooting, no help. Can you advise what else I may need to do? Thanks.

NinjaTrader_Dierk
12-08-2006, 05:36 PM
Hi,

- please cross check with this setup guide: http://www.ninjatrader.com/web/trading_software_support_ZenFire.htm
- if still fails, please contact support at "support AT ninjatrader.com" through PM and provide account credentials you got from your broker. We're happy to help.

Thanks