Mail to support not working

[Json]

Tried to send mail to support via:

Control center_Mail to support...

Received error message:

Failed to send mail

The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available.



What does this mean?

[NinjaTrader_Vincent]

Hi Jason,

We are aware of this and it is on the list to get fixed. In the mean time you can send a regular email to support@ninjatrader.com (mailto:support@ninjatrader.com)

If you want to attach log files, you can find them here:

C disk--> Program Files--> NinjaTrader5--> Log



Vince