Back Door Code?

[Antraman]

Hi Ninjas,

After opening Ninja and trying to connect to my IB account, the IB account is greyed out in Control Centre/File/Connect ->

When I check Help/License key, the field is blank, and there is a message "NinjaTrader license servers could not be reached. Please enter your back door code here:"

I enter my license key and it says "The back door code you entered is invalid".

I thought license key = backdoor code??? If not, could some kind soul at Ninja please tell me my backdoor code?

Thanks in advance...


Antraman

[NinjaTrader_Ray]

How about now? Our servers are up and running.

Ray

[Antraman]

Hi Ray, yes its working now, strangely enough.

[DaveE]

When I check Help/License key, the field is blank, and there is a message "NinjaTrader license servers could not be reached. Please enter your back door code here:"
Antraman

I'm currently getting the same problem, so cant connect to IB.
Does NT automatically recheck for licence server connection (if so what intervals)?
Or do I have to keep restarting NT until licence servers become available again?
How about putting an alternate licence server in Europe?